Senior Account Manager - CX

Location: Auckland
Job ID: REF209117U

Company Description

Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder.


As a Senior Account Manager at Digitas, you will have the opportunity to lead digital campaign & programme activities for Digitas NZ key accounts. Actionable insights into customer behaviour are at the heart of Digitas NZ value proposition and understanding these insights, shaping them into communications for customers and executing these across all digital touchpoints are all integral elements of this role.



    About you

    • 5+ years of experience in a marketing/advertising or client service role
    • Solid understanding of marketing concepts and principles
    • Analytical skills, strategic thinking, creative problem solving and ability to work with strategic concepts
    • Experience managing people, tasks, and clients in a matrix environment
    • Ability to work under pressure, manage multiple deliverables and meet agreed deadlines
    • Confident presentation skills
    • CRM experience would be beneficial but not essential
    • Enthusiastic personality to work in a supportive team environment

    Additional Information

    Our offer to you

    • A collaborative, fun and rewarding team culture where collaboration is key 
    • All the benefits of being part of a global network with a Wholeself program, Learning & Development opportunities, flexible working and an industry leading parental leave policy  
    • Confidential 24 hour support via our employee assistance programme.

    Additional Information

    Publicis Groupe, believes that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request. 

    Please only apply if you are currently legally entitled to work in New Zealand.


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