Senior Account Director-Digital


As a Senior Account Director at Digitas, your key role will be as a team manager for our most innovative digital accounts across Singapore - including electronic, government and financial categories.  This role includes managing senior and mid-level client relationship on a day-to-day basis, as well as the entire internal working group (strategy, creative, UX, CRM, technology, operations and production) to ensure the highest-level performance and growth. The role requires the candidate to be a digital native, commercially inclined, organized, collaborative, with a confident and persuasive approach to facilitate client and internal team leadership. 

The role maintains a primary responsibility in Singapore working on a project or retainer basis for key regional and local client programs. Day-to-day, your role includes:

Responsible for relationship and growth with key clients, and internal team delivery excellence (90%)

·       Regularly liaise with clients, understanding the key products and services Digitas can provide and assist in putting together marketing strategies, budgets, and project/product proposals.

·       Manage and grow internal team of line reports including Account Managers and Executives.

·       Lead internal/client meetings and key presentations.

·       Help clients and internal team prioritise projects.

·       Manage internal teams to deliver end-to-end projects and campaigns on time, budget, and quality.

·       Help to motivate and keep teams focused on brand ambition and project/campaign deliverables.

·       Manage process and tools between agency and clients.

·       Be a thought leader in digital and innovation spaces including website, crm, data, eCommerce, with media understanding a plus.  Always exposing yourself to new areas of growth and innovation in-line with the Digitas offering.

New Business Growth opportunities for SG and ASEAN (10%)

·       Help to build innovative new business proposals for existing and new clients within Singapore and across ASEAN markets

·       Be an account team leader in the areas of CRM, data, UX and platform projects

Required experience and skills:

We’re looking for someone who can demonstrate:

·       7+ years digital marketing / account management experience

·       A passion for digital and marketing communications innovations and creativity, which you share with clients and the internal team for motivation

·       Excellent client management skills - liaise with multiple clients on an ongoing basis, being an ambassador to their brand as well as to Digitas.  Understanding client’s day-to-day needs (briefs) and confirming the direction of the team to fulfil these briefs in an accurate and timely manner. 

·       Complete and deliver mid/high-level projects and campaigns to a specific schedule within an agreed budget as per agreed brief

·       Excellent presentation/oral and negotiation skills: know how to sell a mid-level idea into clients, pushing back when necessary for the overall good of the project delivery.

·       Excellence at understanding timing and budget limitations, keeping everyone on track and informed

·       Serve as a liaison between Production, Creative, Strategic and Development agency divisions

·       Full awareness of creative processes – including digital platforms

·       A keen attention to detail and budgetary restraints

·       Experience managing subordinates

·       This role reports into the ASEAN Head of Accounts


About Digitas 

We have 40 offices in 25 countries, each one helping to upend and redefine the landscape of strategy, creativity, media and technology. We’re pumped about the accolades we’ve earned – cue Titanium Lions, Gold Pencils and making LinkedIn’s Most InDemand Employer List of 2014 – but what energizes us most is the people we work with, the clients we work for and the never-ending challenge that confronts us: Producing amazing creative, day after day. On top of great values, great people and great clients, we’re proud to offer many great perks – things like flex vacation days, tuition reimbursement, gym membership discounts and anniversary gifts for the many people who’ve been with us 5, 10, 20 years and more. And while we celebrate those who’ve stuck by us and shaped us into the creative force that we are today, we’re always looking for great new talent help us grow even stronger. If that’s you, well, come join us.

Digitas is an equal opportunity employer. 

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