14 October 2021
The Customer Experience Manager is highly experienced, creative, collaborative individual. Someone that brings natural presence, business acumen and an exceptional track record working with leading brands, to blend strategy into extraordinary ideas that achieve effective results. He/She has a central role in building company’s reputation for connected CRM effectiveness, leading to new case studies and accolades that will drive our growth plan. They work with client services, creatives, data scientists, user experience architects and technology professionals. This is because we believe that at the inter-section of technology, connectivity and data can create powerful new connections between people and brands. The Customer Experience Manager is tasked with managing the day to day aspect of CRM, help in developing programs, setting overall strategy and facilitating implementation.
Day to day, your role includes:
Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and fully transparent, we are always examining real human behavior to create authentic connections—between brands and consumers, clients and partners, and ideas and outcomes. Digitas has 3,500 employees across 18 countries and 32 offices, with an extended network via Publicis Media of over 23,500 employees present in more than 100 countries worldwide. To connect with Digitas or learn more, visit www.digitas.com.