Associate, Operations


Associate, Operations


Digitas is a highly caffeinated playground where brilliant minds come together to bring bold, award-winning ideas to life.


The Operations team is responsible for ensuring the agency has the right people, processes and tools in place to run efficiently, support our teams, and meet our strategic priorities. The team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we navigate the ever-changing landscape of digital marketing and technology. Through providing focused, robust support and resources, our operational champions pave the way for success and continue to elevate our business.


To help with this, we’re looking for an outstanding Associate, Operations—someone with a passion for collaboration who can help drive flawless execution across capabilities. The ideal candidate is a natural problem solver who is always looking for ways to improve upon the status quo. You’re agile, diligent, and seriously organized—to-do lists and timelines make you giddy.

Sound like you? Read on.


What you’ll do:  


As Associate, Operations, you will support and facilitate strategic operational initiatives, serving as the right hand for the VP/Director, Operations. You’ll tackle a variety of projects related to client & capability operations, process, policies and budget, while working with cross-disciplinary teams.


Day to day your role includes:


  • Supporting large-scale operational initiatives and leading smaller projects independently
  • Aligning plans and day-to-day tasks with strategic objectives
  • Anticipating the needs of your projects and teams, heading off potential pitfalls, and removing barriers to success
  • Utilizing data and metrics to inform your decision-making and to monitor progress
  • Preparing status updates, meeting recaps, and project timelines
  • Identifying ways to streamline workflow and create operational efficiencies among capabilities
  • Actively seeking and sharing knowledge with your team
  • Communicating fearlessly and leaning into your work through participating in meetings


We’re looking for strong, impactful work experience, which typically includes:


  • A strong passion for project management and marketing with related hands-on experience
  • Achievements that demonstrate leadership, grit, and extreme ownership—people describe you as self-reliant and motivated
  • Meeting problems head on and viewing them as opportunities
  • Communicating with impact—you are poised, precise, and above all, kind when relating to others
  • Sharing your ideas and fostering creative collaboration
  • Impeccable attention to detail
  • Exuding positivity and the willingness to embrace new challenges
    • Working knowledge of enterprise tools (JIRA, MS Project, Excel, PowerPoint, Slack, Trello)
    • A four-year degree


    Got what it takes? We’d love to hear from you.

About Digitas


Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and fully transparent, we are always examining real human behavior to create authentic connections—between brands and consumers, clients and partners, and ideas and outcomes. Digitas has 3,300 employees across 12 countries and 24 offices, with an extended network via Publicis Media of over 23,500 employees present in more than 100 countries worldwide. To connect with Digitas or learn more, visit