Account manager

OVERVIEW

One Team Stellantis in the combined Publicis team providing a seamless service for the global automotive client. In the UK, the team is made of of Saatchi’s, Starcom and Digitas and the remit covers ATL, social, website and eCRM. The hub of the global account is Publicis Sapient in Milan, where the wider strategic and creative work is originated.

In this role, you’ll be a key point of contact for the client, taking integrated briefs, interrogating them and dissecting them into internal briefs for our subject experts. You’ll know who to pull in when and how to get the best of the agency group.

You’ll also need to bring your digital (primarily eCRM and website) expertise to your team. Proactively leading the charge on optimising strategy and process and up-skilling the Saatchi’s account handlers. In return, you’ll get the chance to work on ATL and social and learn new skills from your peers.

QUALIFICATIONS

The Digitas Account Manager is the safe pair of hands at the core of a very large Global and multi agency engagement – you are the one that holds all the pieces together seamlessly. You will believe in excellence in service, quick problem solving and passion for perfection.

  • Developing strong internal/inter-agency relationships to ensure that work is delivered efficiently and to the highest possible standard
  • Actively up-skilling the wider team on web and eCRM
  • Being the advocate for building better Connected Experiences, both internally and with the client
  • Understanding the client’s business and using this to pre-empt requests
  • Managing and setting expectations with your clients, building trust through open relationships
  • Facilitating and owning the large schedule of work – trafficking tasks via JIRA
  • Maintaining weekly Status reports and running status meetings

About Digitas

Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and fully transparent, we are always examining real human behavior to create authentic connections—between brands and consumers, clients and partners, and ideas and outcomes. Digitas has 3,500 employees across 18 countries and 32 offices, with an extended network via Publicis Media of over 23,500 employees present in more than 100 countries worldwide. To connect with Digitas or learn more, visit www.digitas.com.

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