November 17, 2021
We are looking for an Account Director to join our team to work on one of Publicis Groupe’s biggest global accounts. You’ll join a cross-functional team that partners with our leading Tech brand client across Paid media, Owned media (CRM and Customer Marketing) and Commerce (including DTC).
You will be a key player in an established agile team that leads and delivers the UK and Ireland Customer Engagement and CRM scopes. You will also undertake a highly client facing and commercial role, encompassing client and account management, solutions selling and project delivery.
Specifically, you will take responsibility for client satisfaction, quality of service and making sure that all the work we do for our client is delivered on time and on budget.
- Minimum 7-10 years of experience in an Account Management role ideally with significant digital experience (preferably including platforms, Customer Engagement, CRM, Data, UX, content, campaign management).
- Experience working in a fast-paced environment and strong ability to adapt to change.
- Experience with a global and/or regional account is a real plus.
- Experience with team management
- Excellent written & verbal communication skills.
- Ability to simplify complex messages and summarise key points.
- Excellent organisational skills.
- Good presentation skills with the ability to recommend and persuade when challenged.
- Experience in writing strategic proposals in answer to both client briefs & proactively generating proposals.
- Ability to predict and solve problems.
- 'Can do/Will do’ attitude
Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and fully transparent, we are always examining real human behavior to create authentic connections—between brands and consumers, clients and partners, and ideas and outcomes. Digitas has 3,500 employees across 18 countries and 32 offices, with an extended network via Publicis Media of over 23,500 employees present in more than 100 countries worldwide. To connect with Digitas or learn more, visit www.digitas.com.