Associate Director, Search Marketing

Company Description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.

Overview

As Associate Director of Search Marketing, you’ll manage the strategy and oversee planning, optimization and reporting of Digitas client SEM campaigns. You will also help integrate SEM with other capabilities. 

Job Responsibilities

• Serving as escalation point of contact for day-to-day clients
• Shaping and articulating the department and agency’s view on customer segmentation, media strategy tactics and execution
• Managing the strategic components of an integrated SEM campaign, with other digital and offline media.

• Overseeing development of program strategies and analyses for clients (e.g., target audience recommendations, timing/scheduling strategy, etc.)
• Accountable for testing schedule, learning agenda, performance forecasts
• Drawing insights from program results, keeping clients and internal teams looped in on strategic implications
• Identifying and addressing client issues, as well as new opportunities within existing client business
• Owning and clearly responding to client questions and issues related to media, serving as day-to-day contact
• Managing assigned accounts within the media department with minimal oversight, including media planning, media negotiations and implementation, performance tracking and analysis, and various associated projects
• Working closely with account, creative and measurement teams to ensure media plans and creative/measurement work are strategically aligned, client needs are met and quality levels are maintained
• Managing and motivating junior staff, providing them ongoing feedback, performance evaluation, career direction and training
• Prioritizing teamwork, delegating responsibilities, and implementing a task management system that is universally accepted and applied
• Providing creative solutions to client challenges; resourceful and able to troubleshoot issues with limited direction
• Fostering relationship with internal teams (Media, S&A and other capabilities) and external teams while managing multiple client stakeholders
• Understanding big picture implications and how insights can be applied in other programs and channels
• Active knowledge sharing with capability and broader agency 

Qualifications

We’re looking for strong, impactful work experience, which typically includes:

• A four-year degree and 7 to 9 years of digital media experience, 6+ years of SEM experience

• Deep familiarity with the digital environment and a clear understanding of media planning and buying process (multi-channel knowledge and DoubleClick Search expertise required)
• Strong understanding of media research tools – you know their strengths/weaknesses, and when and how to effectively use them
• Keen attention to detail and an analytical approach to achieving objectives
• Solid quantitative and research skills; proven data interpretation capability, proven ability to translate data insights into a story
• Fluency with Microsoft Office (Word, PowerPoint, Excel). Experience working with Tag Management Solutions, DMP, MTA and Site Analytics tools
• Strong ability to understand client objectives and how they translate into search and media strategies
• Excellent client presence and ability to lead discussions with internal and external leadership
• Stellar communication and presentation skills – you’re poised, articulate and convincing
• Willingness to travel as needed – you’re open to new places, new faces and new ideas
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

• Experience working within pharmaceutical and healthcare environments is a plus

Got the sparkle? Apply if you believe your unique skills are a fit. We’d love to hear from you

Additional Information