Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.
The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.
We are seeking a Manager, Data Science and Analytics to support CRM analytics and insight delivery for a large consumer electronics account. This is a hands‑on role that partners closely with senior client stakeholders and internal strategy and account leaders to shape measurement, interpret performance, and influence marketing decisions.
The Manager is a mid-level analytics leader who personally drives analysis and storytelling while also managing and developing a small team of analysts. This role balances direct analytical contribution, client engagement, cross-functional team collaboration, and people management, with accountability for both insight quality and team output.
Client Leadership, Storytelling & Insight Delivery
With minimal oversight, serve as an analytics leader in internal and some external client engagements, owning how CRM performance is framed, communicated, and translated into recommendations
Lead the development of client‑ready narratives that connect CRM data to business outcomes, optimization opportunities, and future planning
Present insights confidently to senior stakeholders, focusing on implications and next steps rather than metrics alone
Partner with strategy, audience, and account teams to ensure analytics align to CRM goals, campaign intent, and client priorities
Data Analysis & Measurement Leadership
Actively perform and lead analysis of CRM performance across campaigns, audiences, and lifecycle programs
Swiftly investigate trends, anomalies, and drivers of performance, balancing hands‑on analysis with strategic interpretation to drive timely action.
Shape and apply measurement approaches, KPI frameworks, and A/B test readouts to support decision‑making
Ensure analytical outputs are accurate, consistent, and clearly tied to business questions and outcomes
People Management & Team Development
Manage and mentor 1–2 analysts while remaining directly involved in day‑to‑day analytical work
Provide guidance on analytical approach, storytelling, and client communication, reviewing and elevating team deliverables
Balance personal execution with delegation, helping analysts grow while maintaining delivery quality and speed
Support prioritization across workstreams, fostering collaboration across analytics, strategy, and account teams
4–6 years of experience in analytics, data science, or a related field, with solid understanding of the CRM marketing ecosystem (email, push, SMS, lifecycle, segmentation, journeys, audiences, KPIs)
Strong stakeholder communication, including presenting insights and recommendations to senior and executive‑level stakeholders
Advanced experience working within Microsoft Excel, experience working within Tableau or similar platforms is a plus
Proven ability to synthesize complex data into clear, persuasive stories that drive action
Strong judgment in ambiguous environments, with the ability to independently drive work forward
Excellent written and verbal communication skills, with executive presence and influence
SQL and Python are a plus