
Challenge
While digital wallet usage had yet to reach mass market adoption, it was on its way to becoming the gold standard in the near future, and the marketplace was quickly becoming crowded. FIS wanted to get ambitious Independent Software Vendors (ISV’s), who supplied businesses with payment technology, and innovation-seeking enterprise merchants to add GoCart to their offering. They also wanted to create a halo for the consumers to drive product awareness.
Insight
GoCart played a key role in smoothing out the overall check-out experience, especially online, where shopping carts were being abandoned before check-out, driving a loss of sales for businesses and unhappy customers. Merchants, shoppers, software vendors, and developers all wanted better ways to transact but lacked confidence in making the best choice in a crowded, noisy space.
FIS and Digitas launched GoCart as the game-changing, future-proof digital wallet that vanquished the obstacles of conversion, so businesses get paid. No more passwords. No more long forms. No more abandoned shopping carts.
Digitas created a strategic foundation for the brand, which included a value proposition, connection strategy, and go-to-market plan.
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