Digitas blends creativity, intelligence, commerce, technology and media to spark Connected Experiences that feel like magic. Part of Publicis Groupe and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands.

Digitas — The Connected Experience Agency.

Overview

We re looking for a Delivery Lead to join our team in Melbourne. In this role you ll be senior leader within the Delivery team, responsible for steering the successful delivery of complex digital/CX programs and projects across your key account. You bring strategic oversight, delivery expertise, and commercial acumen to ensure work is delivered on time, on budget, and to a high standard.

You’ll lead from the front, taking hands-on ownership of high-impact projects and campaigns serving as the primary delivery contact for senior clients. You’ll partner closely with Client Services, Intelligence, Technology and Creative teams to shape briefs, define scope, and guide execution. Your ability to anticipate risks, solve problems, and adapt delivery approaches ensures projects remain agile and strategically sound. You bring strong delivery rigour, and commercial accountability to ensure projects and campaigns are delivered on time, on budget and to a high standard. Beyond delivery, you’ll mentor and support your direct reports fostering a culture of accountability, growth, and continuous improvement.

Job Responsibilities

Day to day you’ll get to:

Lead the successful delivery of digital programs, projects and campaigns across your key accounts
Own project and campaign delivery end-to-end, serving as the lead delivery contact for clients.
Collaborate with Technology, Client Services, Intelligence, and Creative leads to ensure alignment from briefing through final delivery.
Support financial planning, forecasting, and margin management across your projects/accounts.
Proactively identify risks and lead problem-solving to keep projects agile and strategically sound.
Define and manage project scope, including objectives, deliverables, timelines, budgets, and resource needs.
Lead workshops and meetings with client stakeholders and cross-functional teams including Kick offs, Discovery and planning workshops,
Identify and drive opportunities to embed AI into workflows to automate and streamline ways of working, as well as opportunities for client solutions.
Support with resourcing and team allocation for your accounts/projects.
Provide leadership and mentorship to your direct reports, acting as the first point of escalation.

Qualifications

The person we are looking for has:

7+ years’ experience leading project delivery across workstreams such as CRM, campaigns, content, websites, apps and always-on programs.
Proven experience delivering complex digital programs across multiple disciplines (creative, strategy, data, technology)
Proven experience leading end to end delivery of million-dollar programs with senior stakeholders
Strong commercial ownership of scope, budget, forecasting and margin
Strong understanding of digital project management and production methodologies with ability to adapt approaches based on project needs.
Experience and curiosity embedding AI into workflows to automate and streamline delivery workflows.
Experience mentoring and coaching PMs/Digital Producers, fostering team growth and collaboration.
Experience managing production partners, studios and suppliers

Additional Information

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
A culture of open feedback and support to reach your goals through our Career Conversations program.
A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don t tick every box in this ad, please don t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn t be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.

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