Associate Director, Social Strategy

Company Description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

Overview

As an Associate Director, Social Strategy, you will play a key leadership role on our team, guiding the development and execution of breakthrough social strategies and team structures across a new, high-profile client in the CPG space. You will support the team through transition, planning, and operating the day-to-day once the team has been fully onboarded.

This is a rare opportunity for a true T-shaped strategist—someone who combines deep expertise in social media with broad fluency in creative ideation, client management, and culture-shaping campaigns.

You’re the right person for this role if:

· You thrive in the grey and can lead without handholding

· You love a good sprint and your default mode is fast, able to pull a client-ready deck in a matter of hours

· You’re a bit of a “planager,” able to merge client management with strategic prowess

· Collaboration, collaboration, collaboration. Whether it’s working across teams (especially data, commerce, production), with clients, or with the IAT, you’re a team player

· You’re the Marie Kondo of digital organization: obsessed with the details and loving a good mess to organize and clean up

· You love a stage and are presentation-ready at any moment

· You can speak to Social and Influencer strategies and campaigns equally, having activated both

· You’re resourceful – able to get help from the right folks on the team or figure out the right tools to get you what you need (working smarter, not harder)

· Being a pet parent a huge plus

Job Responsibilities

Day-to-day, your role includes:

· Diving deep into social listening insights to unlock opportunity audiences and social communities for our brand.

· Collaborating with social and influencer leads to design the social and influencer practice, contributing to team structure development and ways of working.

· Agile execution, collaboration with IAT to deliver social insights and impactful, quick-turn, in-market activations that drive impact.

· Leading the creation of robust, actionable social playbooks and frameworks to set client teams up for success in always-on and campaign environments.

· Translating social and cultural insights into compelling creative briefs and big ideas that push brands into cultural relevance.

· Developing and executing integrated social and content strategies that drive engagement, brand love, and measurable results.

· Partnering closely with creative, influencer, and analytics teams to deliver cohesive programs and breakthrough work.

· Serving as a trusted advisor to clients, deftly managing relationships and confidently navigating high-visibility projects.

· Keeping a firm pulse on pop culture, emerging platforms, and digital trends—identifying new opportunities for brands to lead, not follow.

· Providing mentorship and guidance to junior team members, helping to elevate the team’s overall strategic output.

Qualifications

We’re looking for impactful experience, which typically includes:

· 6–8 years of digital and social experience—agency, brand, or publisher-side—ideally with a mix of content, creative, and campaign leadership.

· Experience in the early onboarding and build phases of standing up a social and influencer practice.

· Driving strong relationships and collaboration across an IAT.

· Experience understanding how to navigate the nuances of a portfolio of brands and portfolio social strategy.

· Demonstrated ability to build and implement social playbooks, frameworks, or best practices for large brands.

· A strong track record for driving creative campaigns from insight to execution, especially those rooted in cultural or social trends.

· Deep understanding of the social media landscape across legacy and emerging platforms, with a passion for staying ahead of what’s next.

· Experience crafting creative briefs, collaborating with creative teams, and inspiring breakthrough ideation.

· Expert level ability leveraging social listening and insight tools to unlock a social community (Quid/Brand Watch, platform-specific insights tools i.e. TikTok Creator Search Insights, Reddit Answers, Facebook Audience Insights, Spate, StatSocial).

· Expertise in organic social, with high familiarity and sophistication in paid amplification, including influencer strategy and measurement.

· Exceptional client management skills—adept at navigating complex organizations and building trust.

· Excellent written and verbal communication skills, with a knack for storytelling and persuasive presentations.

· A collaborative, solutions-oriented mindset and a passion for mentoring others.

Additional Information