The industry is celebrating B2B's "creative renaissance," but we're applauding the wrong performance entirely. While agencies chase recognition for flashy campaigns, the real creative challenge sits in every conference room where buying decisions happen.
The uncomfortable truth: B2B marketing should NOT feel like advertising. The moment it does, you've already lost the plot.
Numbers Reveal the Real Creative Canvas
Here's what we're designing for: the average B2B purchase now involves more than 11 stakeholders (Source: Gartner, "New B2B Buying Journey & its Implication for Sales," 2024), with some purchases having almost 20 stakeholders. Meanwhile, 99% of B2B purchases are driven by organizational changes (Source: Forrester Research, "The B2B Revenue Waterfall," 2024), meaning buyers are solving longer-term, internal challenges that span multiple parts of the organization. If clients describe their buying journeys as “complex” or “challenging”, then our goal isn’t a single spark of inspiration–it’s crafting something more layered, thoughtful, and attuned to the realities of their decision-making.
The Real Creative Challenge
Great B2B campaigns are not about "bringing sexy back." The real creativity happens through successful navigation of stakeholders, trade-offs, and organizational politics. It's more like untangling a knot of delicate necklaces than crafting a punchy Super Bowl ad.
The most successful campaigns don't feel like campaigns at all. They look like continued conversations or ecosystems, designed to help disparate parties with purse strings see the same future and agree on how to get there.
If social channels are an everyday expression of your brand story, then B2B marketing is the strategic orchestration of that story across every stakeholder touchpoint. Breaking down silos between creative, data, strategy, and tech matters less than bridging the gap between your marketing and your prospect's decision-making reality.
Where Traditional "Creative" Fails
58% of B2B marketers rate their content strategy as merely "moderately effective" (Source: HubSpot, "State of Marketing Report 2024," 2024), while marketing campaigns integrated with sales have 50% higher close rates (Source: Aberdeen Group, "Sales and Marketing Alignment Study," 2024). The disconnect is clear: we're optimizing for creative recognition instead of decision-making utility.
The question that really matters: Does what you create become a piece of their decision-making toolkit—or is it just another piece of content consumed?
Our Sophisticated Truth (the Networked?)
We're obsessed with the creativity that already exists in every conference room and Zoom call. The most creative thing our industry could do is create marketing that feels like good thinking instead of advertising.
That's how businesses will win—not by creating more memorable advertising, but by designing marketing that makes complex organizational decisions feel simple, aligned, and inevitable. To infinity and beyond, as someone once said.
This insight was originally published on Digitas' LinkedIn newsletter The Dose. Subscribe here.